Privacy Policy

Introduction

Welcome to Triplab Pro. We respect your privacy and are committed to protecting your personal data. This Privacy Policy will inform you how we look after your personal data when you visit our website (regardless of where you visit it from).

Information We Collect

In order to provide our services and improve our app, we collect the following types of information:

• Personal Identification Information: We collect personal information (such as your name, email address, and login credentials) when you sign up for our services.
• Cookies and Usage Data: We use cookies to maintain your session and remember your preferences.
• Log Data: We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Use of Data

The data we collect is used in various ways, including to:

• Provide and maintain our service;
• Notify you about changes to our service;
• Provide customer support;
• Gather analysis or valuable information so that we can improve our service;
• Monitor the usage of our service;
• Detect, prevent, and address technical issues.

Data Sharing

We do not sell or rent your personal data to third parties. We use Stripe to process credit card payments, and while Stripe may store your credit card information, we do not store or have access to this information directly. For more details, please review Stripe’s privacy policy.

Data Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Third-Party Websites

Our website may contain links provided by users to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Changes to Our Privacy Policy

We keep our privacy policy under regular review and place any updates on this web page. This privacy policy was last updated on 5/7/2024.

Cookies

To improve your experience on our site, we use cookies and similar technologies. Here’s how and why we use them:

Cookies are small text files that can be used by websites to make a user's experience more efficient. The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies, we need your permission.

• Session Cookies: These are essential to maintain your session on our site. For example, they help keep you logged in as you navigate our site.
• __stripe_mid: This cookie is set by Stripe, our payment processing partner, and is necessary to ensure your payment details are processed securely.
• User Identification: We use a cookie to remember your user ID, enhancing your experience by keeping your session linked to your user profile, especially while making transactions.

We respect your right to privacy; thus, no non-essential cookies are used without your explicit consent.

Contact Us

If you have any questions about this privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us at [email protected].

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